Polar Plunge is the largest snow tubing hill in Missouri!

Polar Plunge Tubing

FAQs

Tubing tickets are available for purchase online only. Tickets are $26 per person. Each person tubing must have a valid ticket for their specific day and time.
No, we only allow one person per tube. We do allow several tubes to "link" together so a parent can hold on to their child's tube or friends can experience the ride together. (The parent should be in the lead tube and the child behind.)
Hidden Valley does not define age for tubing but we do require a minimum height of 42". We expect you to use common sense and good judgment. Remember that only one person is allowed per tube. If you are bringing younger children, the adult should hold on to the child's tube. This is important also to help the child get up at the bottom, out of the tube and walk safely in the right direction to go to the tube lift again. There must be a parent or guardian to sign the liability waiver for anyone younger than 18.
Is my tubing ticket refundable? 
  • We know there’s a lot of uncertainty in the world right now, so if your plans change, your tubing ticket is refundable (terms apply). If you have not used your tubing tickets, they are fully refundable until 24 hours prior to ticket’s start date. Refund requests received after 24 hours prior to your ticket’s start date will not be honored, except in certain circumstances (see terms for full details)

How do I request a refund?

  • To request a refund, you need to:
  • Email SkiHiddenValley@vailresorts.com with all of your order information.  The local sales team works through all of the requests, please allow a few weeks to process. Emailing is better than calling, as it marks the date and time of the request.
  • Visit the resort tubing ticket window by no later than 24 hours prior to your ticket’s start date.
  • Submit an online request form no later than 24 hours prior to ticket’s start date (may take up to 8 weeks to process).

What if Vail Resorts closes a resort or cancels my ticket due to Covid-19 - how will refunds be handled?

  • Your safety is our priority, and it is possible that we will have to cancel your ticket due to Covid-19.
  • In the event that we make the difficult decision to close a resort or cancel your ticket, we will strive to do so in advance of your visit, and we will issue you a full or partial refund depending on the number of tubing ticket days affected. In the event of a resort closure or ticket cancellation, we will make an effort to notify you directly by email. We encourage you to also check the relevant resort website, Facebook page, or Instagram account for notifications. While we will do our best to issue your refund promptly, we cannot guarantee that your refund will be processed within a specified period of time (see terms for full details).

What if I am injured or fall sick – can I request a refund?

  • Unused tubing tickets are fully refundable until 24 hours prior to your ticket’s start date.  

Reminder: You should not come to the resort if you: (i) are experiencing signs and symptoms of COVID-19 not due to a known health condition, (ii) tested positive or were diagnosed with COVID-19 in the last 10 days, (iii) have been directed by public health or a medical provider to quarantine or isolate, or (iv) have been in close contact with someone who has tested positive for COVID-19 (see CDC guidelines)

No - we do not allow personal sleds or tubes to be used on the tubing runs. The tube rental is included in the cost of the ticket.
No - Hard Ski or Snowboard Boots are dangerous not only for the person wearing them but also for the people that might be hit by them. Soft Snowboard Boots are generally ok to tube with but any type of boot can be refused if the park manager feels it poses a danger.
Yes, the weather can affect the type of ride you experience. 
Yes, but you must purchase a new ticket for each 2 hour session. We only offer 2 hour sessions. Remember, your 2 hour session begins 15 minutes after you purchase your ticket. This additional 15 minutes will allow you plenty of time to pick up your tube and arrive at the tubing hill.
No - tubes are not allowed out of the designated tubing area. If you need to leave the tubing area anytime prior to your session being over, please leave your tube and pick it up when you return.
No, tubing is not included with a season pass and a separate ticket must be purchased in advance. 
Please dress according to the weather, dress as if you were going sledding. We suggest dressing in layers and waterproof clothing is recommended. We also suggest wearing a winter type boot, not tennis shoes.

PLEASE NOTE: TUBING IS AFFECTED BY ALL TYPES OF WEATHER. IT CAN BE EXTREMELY COLD, WARM OR WET IN THE SAME DAY! PLEASE CHECK OUR DAILY SNOW REPORT PRIOR TO COMING TO HIDDEN VALLEY. 

Although every precaution is taken to ensure accuracy, errors or misunderstandings in price, quantity, and/or specifications may occur. We reserve the right to correct such errors. All times and prices are subject to change without notice. Tickets must be purchased online in advance. We do not sell tickets at the ticket windowTickets are NON-transferable. If an individual is caught without a ticket, the individual(s) will be required to pay the full price of a Lift Ticket, plus a $50 admin fee. If the offending individual(s) do not comply with this policy, they will be retained until the police arrived and are processed for "theft of service."